Customer Interview: Buck Head from Severely Social

August 19th, 2011 by admin
Can you tell me a bit about Severely Social?
We are an online marketing firm that covers all aspects of online marketing.  That being said, a lot of our work is based around social media.  We create, maintain & monitor out clients’ profiles.

Who are some of your clients?
The Detroit Tigers, The North American International Auto Show, CBS Detroit, Valvoline Oil (in MI and OH) to name a few.

What type of Sendible account do you have?
We have a white label social media management account, view this at http://service.severelysocial.com
What made you decide to use Sendible?
We needed a way of scheduling our posts and including other members of our team; our white label has allowed us to do that.  We also decided on the white label because we wanted our Facebook link to read “via Severely Social” for both liability reasons and exposure. Our rebranded posts can be seen on our Facebook Fan Page.

How was Sendible able to address those issues?
Well, we use the scheduler for client posts, which saves us a lot of time.  The custom rebranding of the “via Severely Social” link has given us added exposure to potential clients which is always good.  We love that Sendible allows you to do a link preview for Facebook, because some of the other services we tried did not allow that.

What have been the results of using Sendible for your business?
Our business is much more efficient, organised and lean now that we use Sendible.  Sendible really does save us a lot of time. Sendible also allows us to track current and previous campaigns all in one place which just makes our lives so much easier.

Buck Head
Owner Severely Social Online Marketing

Visit http://sendible.com or email info@sendible.com for more information on how Sendible can help you better manage your social media, with our all-in-one dashboard.
If you’d like us to publish an interview about how your company is using Sendible, please send an email to heidi@sendible.com.

Manage your LinkedIn Groups with Sendible

August 17th, 2011 by admin

LinkedIn groups are one of the most powerful and frequently used features of LinkedIn. Now, you can use Sendible’s powerful social media dashboard to create and respond to discussions on your LinkedIn Groups as they happen.

The following steps will walk you through setting up your LinkedIn Group.

1.     Log in to your Sendible account and go to the Add/Edit Services Tab.

2.     Under the Social tab, click the add button next to “LinkedIn Group Discussion”.

3.     Grant Sendible access to your LinkedIn account by clicking “Continue”.

4.     Choose a group from the drop down menu.

5.     Click “Save Settings”.

In order to add our live stream you will need to do the following;

1.     Go to the Add/Edit Services Tab

2.     Under the Streams tab, click the add button next to “LinkedIn Group Stream”.

3.     Grant Sendible access to your LinkedIn account by clicking “Continue”.

4.     Choose a group from the drop down menu.

5.     Click “Save Settings”.

6.     To view your stream, go to your Inbox.  From there you can reply to posts made to the group and interact with other group members.

How to use Sendible for email marketing

August 17th, 2011 by admin

Besides being a powerful social media management dashboard, Sendible also allows you to send out email marketing newsletters. You can use one of our email templates or create your own.  You can also track opens, unsubscribes, forwards and more.

The video below takes you through all the features available in Sendible so that you can make the most of our email campaign management software:

How To Setup Twitter Auto Replies on Sendible

August 16th, 2011 by admin

The video below will show you how to add Twitter auto replies to your Sendible account.  This is useful for starting conversations on Twitter without having to constantly be monitoring it and  can drive social media engagement.  Give it a try, and let us know what you think of this feature!


Download the new Sendible Android App for free

July 26th, 2011 by admin

We’re excited to announce the launch of the new Sendible Android app, free to all Sendible users.

The app can be downloaded here.

Features:

Update all your social networks from one social media platform Publish content to any of the social networks you use and update your blogs – all from one app.

Access your Sendible address book on the go

Access any of the contacts you’ve imported into your Sendible account and reach them via Email, SMS and more.

Save for later

Ability to save unfinished posts to be completed when you get back to your desktop.

Share photos

Post photos to Facebook, Twitter, Flickr, WordPress and more.

Message scheduling

Schedule posts to go out at a time you choose or on recurring schedules.

Campaign reports and analytics

Access your Sendible message reports and view statistics such as clicks, referrers, shares, comments and more.

How To Share Social Media Accounts Without Giving Out Your Password

July 18th, 2011 by admin

Often, several different people within a company will need access to any given social media tool; this poses the problem of having to give out your password for them to gain access to your account.  Sendible have come up with a solution to this problem.  Sendible allows the administrator to share access to any of your social media accounts, without compromising your security.

Here’s how it works:

Step 1: Log into your Sendible Account.

Step 2: In the upper right-hand corner of your screen, click on the “My Users” tab.

Step 3: On your toolbar, click the “Sharing” button.


Step 4: Select the item that you would like to share, then select which user you would like to share this item with and move them to the “Currently Shared With” box on the right by using the arrow buttons.

Step 5: Select the “Close” button and you are finished!

The designated user will now have access to the chosen account, without having to use your password!

How To Automatically Reply To Twitter Users Who Mention Specific Terms

July 18th, 2011 by admin

The Sendible Twitter Management features allow you to automatically send a response to anyone who mentions your specific keywords.  This is an excellent marketing tool for busy social media managers who don’t want to miss the chance to engage with a potential client.  By striking up a conversation automatically, this tool gives you the opportunity to truly engage with potential clients who are talking about your field of expertise.

Follow the steps below to configure the Twitter auto reply tool on your Sendible account.

Step 1: Log into your Sendible Account.

Step 2: Go to Add/Edit Services.

Step 3:  Go to the Automation tab and click “Add” to include Twitter Auto Replies.

Step 4: Type in a description along with your keywords into the respective fields.  Keywords must be separated by a comma.

Step 5: Type in your message.  You can randomize which message will go out by entering different messages on each line.

Step 6: Save your settings at the bottom of the page.

It is really that easy to start engaging with Twitter users who are talking about your area of expertise without you even having to be in front of your computer!

How do you use the automation tools that Sendible provides to make managing your social media engagement easier?

How to automate Facebook birthday wall posts

July 11th, 2011 by admin

The Sendible Facebook auto responder allows you to automatically send Facebook wall posts to your contacts on their birthdays.  Businesses can use this social media tool as a marketing campaign, to send messages to their customers leading up to their birthdays.  These messages could be used to attract customers through the use of exclusive birthday coupon codes.

Follow the steps below to configure this on your Sendible account:

Step 1: Log into your Sendible Account.

Step 2: Go to Add/Edit Services.

Step 3: Go to Social Media Messaging and Click “Add” to include Facebook Wall Post.

Step 4: It will ask you to connect to your Facebook account. “Click” on connect with Facebook and enter your account details.

Step 5: Click on “Allow”.

Step 6: Click on “Grant the Permission” and then again click “Allow”.

Step 7: Click on “Fetch Contacts” and then select the contacts to be imported and to receive your automatic messages.

Step 8: Click on “Import”.

Now you will be brought back to Add/Edit Services and in there select the “Automation” tab. Then click the Add button next to the Facebook Auto Responder.

Step 9: Fill in the Details on the form and don’t forget to select an existing or if you don’t have one setup yet, then you can create one by clicking on the small group button next to the group dropdown menu as shown below.

Step 10: When you are done then click on “Save Settings” as shown below.

Your Facebook auto responder has now been set up and will automatically start scheduling birthday messages to your Facebook contacts.

Sendible in plain English

June 13th, 2011 by admin

Not sure what our social media management software does? This video will help explain.

How to send SMS text messages to a group using Sendible

June 8th, 2011 by admin

Sendible is well known as a social media management platform, but it is also great for Email and SMS mobile marketing. Sendible allows you to send SMS text messages to any country and any network in the world.

With Sendible, there are several ways to send SMS text messages to a group of contacts. This post details the simplest way. If you don’t yet have a Sendible account, you can sign up for a free 30-day trial at http://sendible.com/signup.

To create a group of contacts who will be receiving SMS text messages from you, follow the steps blow:

1. Go into My Contacts.

2. Select Groups.

3. Click New Group and give your group name, then click Create.

4. Click New Contact and enter the details for the contact. Make sure under Contact Information, you select SMS as the preference. Also, be sure to include the country code for the mobile number.

5. Click Save.

6. Repeat steps 4 and 5 to add multiple SMS contacts.

Now, to send a bulk SMS to this group, go to Message Box and select the group you created in Step 3 above.

Compose your text message and click Send.