Sendible Blog

Great video demonstrating how to schedule Facebook and Twitter posts using Sendible courtesy of YourChurchFanPage.

One of the most common questions we get here at Sendible is “How does Sendible compare to HootSuite?” HootSuite is a great tool, but it does have limited capabilities for someone who really wants to dive deep into social media as well as online marketing or manage several clients. HootSuite is used primarily as a Twitter tool (although it does more than just Twitter), whereas Sendible is an all-around online marketing tool.

Sendible offers services that HootSuite does not including the ability to offer white label social media management and resell Sendible to your clients under your own brand. We also offer rebranding of your Facebook and Twitter posts so that they won’t say “via Sendible”. I have put together a list of the features and services that Sendible supports as well as those that HootSuite supports below.

In summation, HootSuite is a very useful social media tool, but if you are looking to do more than just basic social media and want to delve into online marketing, Sendible will be your best bet. For an unbiased second opinion, check out Max Goldberg’s blog post entitled “Hootsuite vs. Sendible, or Why Paying To Use Facebook Is Amazing” as well as this comparison post from Inkstained Knuckle.

If you’d like to submit your own review comparing Sendible with other products, please send an email to info@sendible.com and we’ll be sure to link to your site from this post.

The video below will show you how to add Twitter auto replies to your Sendible account.  This is useful for starting conversations on Twitter without having to constantly be monitoring it and  can drive social media engagement.  Give it a try, and let us know what you think of this feature!

The Sendible Twitter Management features allow you to automatically send a response to anyone who mentions your specific keywords.  This is an excellent marketing tool for busy social media managers who don’t want to miss the chance to engage with a potential client.  By striking up a conversation automatically, this tool gives you the opportunity to truly engage with potential clients who are talking about your field of expertise.

Follow the steps below to configure the Twitter auto reply tool on your Sendible account.

Step 1: Log into your Sendible Account.

Step 2: Go to Add/Edit Services.

Step 3:  Go to the Automation tab and click “Add” to include Twitter Auto Replies.

Step 4: Type in a description along with your keywords into the respective fields.  Keywords must be separated by a comma.

Step 5: Type in your message.  You can randomize which message will go out by entering different messages on each line.

Step 6: Save your settings at the bottom of the page.

It is really that easy to start engaging with Twitter users who are talking about your area of expertise without you even having to be in front of your computer!

How do you use the automation tools that Sendible provides to make managing your social media engagement easier?

If you haven’t already done so, add your Facebook and Twitter accounts from within Add/Edit Services. Once you’ve added your social media accounts, you can schedule your posts to your saved services.

There are two ways to schedule your messages with Sendible.

Option 1:

The easiest way to schedule a message is as follows:

1. Select Message Box > Compose.

2. Compose your message.

3. Select the “Scheduling” button and select to Send at a specific time.

4. Select the exact date and time to send the message.

5. Click Send and Sendible will send the message at the scheduled time.

Option 2:

You can use the calendar as follows:

1. Select Message Box > Calendar.

2. Find the date and time you’d like to post and click that time slot.

3. Compose your message and click Send. Sendible will send the message at the scheduled time.

We have recently added an exciting new feature to the Sendible social media management software that allows you to automatically send welcome messages to new Twitter followers. These can be automatic DM’s (direct messages) or even @ replies.

To set up your Twitter Auto Responder, all you need to do is follow the steps below:

1. Sign in to your Sendible account. If you don’t have one, you can sign up for a free trial at http://sendible.com/signup.
2. Click on Add/Edit Services and under Add Services, select the Automation tab.
3. Next to the Twitter Auto Responder, click Add.
4. On the settings page, complete the following details:
   • Description: This is for your own reference.
   • Twitter account: Select the Twitter account that will send the messages to new followers. If you haven’t added a Twitter account yet, you can do this in Add/Edit Services under the Social tab.
   • Message: Enter the message that will be sent out to new followers. To alternate the messages that are sent out to each follower, you can add multiple messages, with one message per line. You can also insert merge tags such as $first_name or $username. These will replaced with actual values when the tweet or DM is sent out.
   • Message Type: Select the type of message that should be sent out. This can be a DM (private message) or Tweet (public @ reply).
   • Auto Follow: Select Yes if you would like to automatically follow people back.
   • Frequency: Select how often Sendible should check for new followers and send out messages.
   • Maximum messages to send out: Select the maximum number of DM’s/Tweets to send out every time Sendible checks for new followers.
5. Save your Settings.

Once you’ve saved your settings, Sendible will automatically check for new followers based on the frequency you set and will send out DM’s/@ replies to those Twitter users.

One of the most popular features on Sendible is the ability to automatically distribute your blog posts to all your social media accounts at once.  Our social media management software does this through the use of an RSS auto-poster. This blog post will explain how this can be achieved.

Step 1: Add your social media accounts

The first thing you’ll want to do is add your social media accounts. You can do this by going to Add/Edit Services where you’ll be able to add your Facebook, Twitter and LinkedIn accounts as well as many others.

Step 2: Create a group

1. After linking up your accounts to Sendible, go to My Groups and click New Group. Give your group a name and click Create.
2. Once your group has been created, click “Add Contacts/Services…”.
3. Select the services you wish to add to the group and click “Select Contacts/Services”. These are the services that will receive the RSS posts. You can select as many services as you like.

Step 3: Add the RSS autoposter

Now that you’ve added your social media accounts and created a group of services that will receive RSS posts, you can configure the RSS autoposter.

1. Go to Add/Edit Services and select the RSS tab.
2. Click “Add” next to the RSS Auto Poster service.
3. You will then be taken to the page that allows you to configure your RSS autoposter.
4. Complete all the settings, by adding your RSS feed and making sure you select the group you created in Step 2 where it says “Post to the following group”.
5. Click Save Settings for your changes to take effect and Sendible will start distributing your RSS feed.

Over the past few months we have focused on improving our website performance and enhancing our user experience. We’ve recently moved to a new web hosting environment and have also added a new services page which can be used to import your Social Network and Email accounts.

This page allows you to add new services or update and resync your existing services. See below:

We’ve also made it possible for you to select the contacts you’d like to import:

Sendible is social media management software that integrates with a variety of platforms and services  including SMS, Email, Twitter and Facebook. Sendible is also great for backing up all your online contacts and accessing them from one central messaging platform.