Posts Tagged sms

Using Email and SMS to Complement Social Media

Social media websites can be used to build up even the smallest business’s brand through establishing an online presence that can reach a broader audience than otherwise possible using traditional means. You can use your social media presence to reach and inform not only your customers but also the people close to your customers. Furthermore, your social media presence gives your customers a chance to participate in a community revolving around your business and gives you the chance to directly influence their opinions. However, your social media presence should not be the only marketing method that you use to spread word of your business because its effects are that much greater when combined with other methods such as emails and SMS messaging.

Using Email and SMS

It is vital to remember that sending emails and SMS messages to people is a bad idea unless you have their explicit permission to do so. Not only is spamming people aimlessly highly irritating to them and almost certainly damaging to your business’s brand, but it is also illegal in many places and likely to cost you once you are caught. Instead, the best way for you to use email and SMS messaging is to get permission through your social media presence. Telling people to sign up for news about your products and special discounts is an excellent way to get permission so long as you do not abuse that privilege.

Once you have permission to send your customers and potential customers emails and SMS messages, you can start using those methods to market to them. Good emails and SMS messages are short but big on meaning because most people are unwilling to read anything that is too long or too boring. Instead, emails and SMS messages are best used to bring them to your business for further information and marketing. This is particularly effective if you adds calls to action such as time-sensitive discounts to your emails and SMS messages.

Using Email and SMS to Complement Social Media

Under ideal circumstances, you’ll want to use your social media presence to tell people about your business and have their first impression be positive enough that they agree to let you send them emails and SMS messages. This way, even though not all customers and potential customers who come upon your social media presence will stay and become part of your dedicated customer base, you’ll always have more chances to bring them in. Each time that you have a sale, a promotion, or a new product that you think your potential customers will be interested in, you can send an email or SMS message to tell them about what is happening at your business. If your message is sufficiently interesting to them, that will bring them back to your social media presence where you have a second chance to sell your product to them and possibly win their loyalty as a dedicated customer.

Ultimately, your goal for your social media presence should be to integrate it seamlessly with the rest of your marketing efforts. If you can accomplish this with email and SMS messages, you’ll be able to use the brand value built up using your social media presence to repeatedly impress your customers and potential customers in a loop of positive reinforcement.


Alan Li is freelancer based in Toronto who has spent time working with local companies venturing out for the first time onto the Internet. He enjoys contributing to several resources including Degree Jungle a student information portal.

Additional References:

http://www.entrepreneur.com/article/217815
http://www.forbes.com/sites/kymmcnicholas/2011/09/19/how-to-use-social-media-to-promote-your-small-business/

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How to create opt-in SMS keywords using Sendible

We’re excited to announce our new SMS group feature to compliment Sendible’s existing SMS options. This new feature allows contacts to opt-in via an SMS keyword and join your group allowing you to send SMS texts to your customers in bulk

 

To setup an opt-in number to be able to send and receive SMS texts, follow the steps below:

  1. Go to Add/Edit Services > SMS.
  2. Locate the “Group SMS” service and click “Add”.
  3. Enter the SMS keyword. This is a unique keyword that will be used by contacts be able to opt-in via SMS.
  4. Pick a number from the available numbers in the dropdown list. This is the number that new and existing customers will be able to use to reach you.
  5. Select the group to add the new contact to once they’ve opted in. You’ll be able to send bulk SMS messages to this group of contacts at any time from within the Message Box.
  6. Enter an automatic response. This automatic response is what will be sent to anyone that opts in for the first time via your SMS keyword.
  7. Click “Save Settings”.
  8. Now you can advertise your selected number and keyword so that new and existing contacts can opt in to receive SMS texts from your company.

          9. When a new customer opts in or sends you a text message, Sendible will notify you via email and all incoming text messages will be available within the Priority Inbox under Message Box.

Be sure to let us know what you think of our new SMS opt-in feature in the comments below!

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How to send SMS text messages to a group using Sendible

Sendible is well known as a social media management platform, but it is also great for Email and SMS marketing. Sendible allows you to send SMS text messages to any country and any network in the world.

With Sendible, there are several ways to send SMS text messages to a group of contacts. This post details the simplest way. If you don’t yet have a Sendible account, you can sign up for a free 30-day trial at http://sendible.com/signup.

To create a group of contacts who will be receiving SMS text messages from you, follow the steps blow:

1. Go into My Contacts.

2. Select Groups.

3. Click New Group and give your group name, then click Create.

4. Click New Contact and enter the details for the contact. Make sure under Contact Information, you select SMS as the preference. Also, be sure to include the country code for the mobile number.

5. Click Save.

6. Repeat steps 4 and 5 to add multiple SMS contacts.

Now, to send a bulk SMS to this group, go to Message Box and select the group you created in Step 3 above. 

Compose your text message and click Send.

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Schedule your Easter greetings before you forget

Easter is on the way, so why not schedule your Easter greetings now, before you forget? 
You can do this in 4 easy steps:
  1. Log in to Sendible.com.
  2. Import all your contacts from any of the services you use – including Gmail, Hotmail, Facebook, LinkedIn, Myspace and more
  3. Write your greeting.
  4. Select the contacts you’d like to send to, choose a send date – and click the Create button.
Sendible will take care of the rest, making sure that your message is delivered on time, no matter if your contact is on Email, SMS or any of the Social Networks you use. 

We’re excited to announce several new monthly messaging packages – now even more affordable than before. 
Upgrade your Sendible account to Pro for just $3 per month and get 25 free SMS messages every month.

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Sendible Usability Improvements

Over the past few months we have focused on improving our website performance and enhancing our user experience. We’ve recently moved to a new web hosting environment and have also added a new services page which can be used to import your Social Network and Email accounts.

This page allows you to add new services or update and resync your existing services. See below:

Sendible Email and Social Network Services

We’ve also made it possible for you to select the contacts you’d like to import:

Sendible Contact Import Process

Sendible is a messaging service that integrates with a variety of platforms and services  including SMS, Email, Twitter and Facebook. Sendible is also great for backing up all your online contacts and accessing them from one central messaging platform.

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How to schedule an email using sendible.com

Sendible is a free messaging tool that enables you to schedule emails and sms messages to be sent in the future. Sendible allows you to import your Facebook friends’ birthdays, schedule an email or sms ahead of time and send it at a predetermined time on your friend’s birthday. Sendible can also be used for appointment reminders which can be set up months before the appointment takes place.

How to schedule an email:

Log in to sendible.com. You will then be taken to your Newsfeed where you will see your messages that have previously been sent or are going to be sent in the future.

Click on Create New and then you are provided with choices either Email, Multi Message or Sms Text Message. In this case, click on Email.

Schedule an Email

Schedule an Email

Enter the address in the To box, these can be retrieved from your contacts by clicking on To. Choose the Send Date and time using the drop-down boxes or the calendar. You can now choose to make your email recurring or once-off. Add the subject, type your email and click Create. If you would like a notificiation of its delivery then click Notify me when the message has been sent. Very useful when scheduling!

You also have the option to Attach a File (up to 5MB) and insert an image.

Sendible also allows you to import all your Gmail, Yahoo and Hotmail contacts.

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Update: SMS recipients can now reply to you directly

Due to a lot of feedback – we have changed the way SMS replies work…

Recipients can now reply directly to the SMS you send them straight from their phones! 

You will receive a notification by email and also in your Sendible news feed.  

SMS Replies

SMS Replies

This means that you can send SMS messages to anywhere in the world for as little as 7 US cents and people can reply to you for the cost of a local SMS.

Fantastic!

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New Feature: Mobile Picture Messaging

We are excited to announce a new feature – mobile picture messaging!

With Sendible, you can upload a picture – Jpeg/Gif (or animated gif) and send it at any time in the future. Recipients will receive your picture via WAP push technology. 

This is great for sending vacation pics to your friends – or even for sending yourself important documents for when you’re on the go! It’s also useful for sending animated SMS birthday greetings…

If you’re not already registered – join Sendible here

 

Sendible Picture Messaging

Sendible Picture Messaging

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Really cheap SMS messages to anywhere in the world

We have updated our SMS pricing and you can now send SMS messages to anywhere in the world for as little as 7 cents!

Take a look at our latest SMS pricing and features here:

http://www.sendible.com/pricing

You can use your SMS credits to do the following:

  • Send SMS messages to anywhere in the world
  • Schedule SMS messages to be delivered in the future
  • Individual as well as group messaging
  • Create events and send invites using SMS
  • Send yourself reminders by SMS
  • Recipients can reply to your SMS messages for free! Receive replies by email and in your Sendible news feed

We’ll soon be launching SMS picture messaging – so get your credits now!

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Get SMS Replies Sent to you by Email

 

We are excited to announce a new feature that allows recipients of your SMS messages to reply to your messages free of charge – via the web browser on their phones. You will receive the reply by email and in your Sendible news feed.

 

How does this work?

  • A link is placed in the SMS message that takes the recipient to a mobile WAP page where they can reply with a message of any length.
  • You will then be notified by email and the message can be viewed in your Sendible news feed.
SMS Replies Appearing in Sendible

SMS Replies Appearing in Sendible

What’s this useful for?

  • Send a bunch of your contacts a question and get a response.
  • Education: Send a quiz question/poll to your students and tally up replies.
  • Business: Send an SMS to your clients/customers and receive feedback.
  • Promotions: Send a promotional SMS to your customers and process the replies any way you like.

Coming soon…

  • We plan to launch picture and file sending functionality in the next few weeks…
  • Mobile: You’ll be able to upload an image, and send it to a cellphone anywhere in the world, for the cost of a regular SMS credit.
  • Email: You’ll be able to upload and email photos – we’ll handle the compression so that it’s a suitable size for emailing.
For more information about Sendible visit http://www.sendible.com/about.

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